Privacy Policy

1. Who this policy covers

This policy explains how Eventicly handles information for account holders, event hosts, invited guests, and people who contact us for support, sales, or partnerships.

2. Account and workspace data

When you create or use an account, we collect information needed to run the service, protect access, and maintain your workspace.

• -Account details such as name, email address, account access records, sessions, IP address, and browser or device metadata needed to protect the service.
• -Event workspace data such as event names, dates, times, time zones, hosts, descriptions, dress codes, locations, RSVP close dates, and setup progress.
• -Planning data such as notes, task lists, task status, assignees, due dates, budget items, vendor references, payment records kept for planning, and remaining totals.
• -Operational preferences such as dashboard sidebar state, selected invitation template preferences, and cookie notice choices.

3. Guest, invitation, RSVP, and registration data

Hosts may add information about guests and households, or collect reviewable public registrations, so Eventicly can prepare Websites, send messages, collect replies, and support event-week planning.

• -Guest and household records may include names, email addresses, phone numbers, tags, groups, Website assignments, guest-specific access links, and CSV import/export data.
• -RSVP records may include attendance status, attending guest counts, dietary notes, song requests, notes, response timestamps, and guest or household context.
• -Public registration records may include submitted contact details, consent metadata, requested attendance details, review or transfer status, duplicate-guard fields, additional attendee details, and CSV export data.
• -Seating plans may include floors, room objects, tables, seat counts, and guest chair assignments by location.

4. Websites, media, and analytics

Eventicly stores draft and published Website content, themes, media selections, visibility settings, and guest-facing analytics signals used by hosts to understand engagement.

• -Media uploads may include images, videos, file names, file types, file sizes, technical identifiers, and uploader information.
• -Public invitation analytics may record page, invitation, form, and interaction activity, plus approximate device, browser, country, and city context used to help hosts understand engagement in aggregate.
• -Public invitation analytics may use first-party storage and request metadata to maintain sessions, prevent abuse, and produce aggregated engagement reports.

5. Invitations, support, and integrations

Eventicly uses the information provided by hosts to send event communications, troubleshoot issues, and connect optional integrations such as RSVP and registration webhooks.

• -Invitation data may include templates, variables, dispatch history, recipient targeting, recipient status, technical identifiers, and delivery or error metadata.
• -Support and contact requests may include your email address, message contents, screenshots, event context, and workflow details needed to answer the request.
• -RSVP and registration webhook configuration may include destination settings, protection settings, delivery attempts, response status, and event update metadata.

6. How we use information

We use information to provide and secure Eventicly, maintain account sessions, operate invitation, RSVP, registration, Website, seating, planning, budgeting, analytics, export, and webhook workflows, send event communications, process uploads, support users, prevent abuse, and comply with legal obligations.

7. Service providers

We do not sell personal information. We may share information with service providers only as needed to operate Eventicly.

• -Account access and operational service providers used to run, secure, and support the service.
• -Email delivery providers when Eventicly sends email communications.
• -SMS delivery providers when Eventicly sends text messages.
• -Media storage and delivery providers for event uploads and related content.

8. Host responsibilities

Hosts are responsible for using guest and recipient data lawfully, including having an appropriate basis for uploading contact details and invitation email or SMS messages. Hosts should not upload unnecessary sensitive information or use Eventicly for unlawful communications.

9. Retention and deletion

Event, guest, RSVP, registration, invitation, planning, budgeting, media, webhook, and analytics data is retained while the related account or event workspace remains active unless deletion is requested or retention is required for legal, security, or operational reasons. Contact support to request access, correction, export, or deletion.

10. Cookies and similar technologies

Eventicly uses necessary cookies and similar storage for account access, preferences, security, and product functionality. Public invitation analytics uses first-party storage and analytics records. See the Cookie Policy for more detail.

11. Security

We use reasonable technical and organizational safeguards to protect stored information, including access controls, abuse prevention, monitoring, and operational safeguards. No system can guarantee absolute security.

12. Your rights

Depending on your jurisdiction, you may have rights to access, correct, export, object to, restrict, or delete certain personal data. Contact support@eventicly.com to submit a request.

13. Changes to this policy

We may update this policy as the product evolves. Material changes will be reflected by updating the date below.