Eventicly

Support

Get help with setup, sending, RSVPs, and launch details.

Use this page for product support. For package fit, sales, partnerships, or launch planning conversations, use the Contact page.

Support paths

Start with the area that is blocking you

Eventicly support is organized around the workflows hosts use most during MVP early access.

Event setup help

Questions about event details, locations, RSVP close dates, guests, households, groups, CSV import, or setup progress.

Account and data requests

Help with access, account details, privacy requests, data deletion, or exporting event and guest information.

Sending and deliverability

Troubleshooting templates, variables, email or SMS delivery, dispatch history, skipped recipients, and provider setup.

RSVP and invitation pages

Support for token RSVP links, published pages, draft changes, themes, media, public forms, and guest-visible details.

Seating, media, and analytics

Help with floor plans, tables, guest chair assignments, media uploads, landing page analytics, and RSVP reporting.

Faster answers

Include the details support needs

A little context helps us route the issue and respond with practical next steps.

  • - Event type and approximate guest count
  • - The workflow you are working on now
  • - The page, dispatch, guest, household, or location affected
  • - Screenshots or exact error text when something failed

Need package guidance instead?

For sales, partnerships, or launch package fit, use Contact so the request goes to the right inbox.