Support

Get help with setup, invitations, registrations, and event operations.

Use this page for product support. For tailored onboarding, team workflow, or partnership conversations, use the Contact page.

Support paths

Start with the area that is blocking you

Eventicly support is organized around the planning steps hosts use most.

Event setup help

Questions about event details, locations, RSVP close dates, private or public mode, guests, households, groups, CSV import, or setup progress.

Account and data requests

Help with access, account details, privacy requests, data deletion, or exporting event and guest information.

Invitations and deliverability

Troubleshooting templates, saved details, email or SMS delivery, past sends, skipped guests, and invitation setup.

RSVP, registrations, and Websites

Support for private RSVP links, published pages, draft changes, themes, media, public forms, reviewable registrations, and guest-visible details.

Seating, tasks, budgets, media, and analytics

Help with floor plans, tables, guest chair assignments, notes, task lists, budgeting records, media uploads, Website analytics, exports, and RSVP reporting.

Faster answers

Include the details support needs

A little context helps us route the issue and respond with practical next steps.

  • - Event type and approximate guest count
  • - The workflow you are working on now
  • - The page, message, guest, household, registration, task, budget item, or location affected
  • - Screenshots or exact error text when something failed

Need onboarding or workflow guidance instead?

For tailored onboarding, partnerships, or team workflow conversations, use Contact so the request reaches the right team.